Operational effectiveness is not about who you pay but about what they are doing and the results produced. The goal of effectiveness should be improved productivity (reducing your "cost per output" while not diminishing your capacity). Unfortunately, challenges in: managing staff schedules, governing staff behavior, organizing care, creating patient synergy and optimizing work processes all contribute to unhealthy relationships between revenue and labor and ultimately undermine the sustainability of most productivity and throughput initiatives.
At WRx, we provide the solutions that optimize rather than downsize your workforce, reconnecting labor spending with revenue! By first determining the root causes of labor misalignment and then implementing "people sensitive" changes, WRx is able to create and sustain permanent labor cost reductions that are backed by a $1,000,000(One Million) dollar annual bottom line guarantee.
During the Operational Effectiveness Audit™, WRx examines 9 different areas of performance:
The Operational Effectiveness Audit™ gathers 3 kinds of data encompassing over 1500 distinct data-points:
WRx then compares all the datasets to differentiate between correlations and root causes. We only report back on issues that have a minimum of 3 points of data redundancy. This eliminates, "chasing after cultural ghosts" and saves time in implementation.
A standard Operational Effectiveness Audit™ consists of 7 distinct steps:
A standard Operational Effectiveness Audit™ requires 7-9 weeks:
A Operational Effectiveness Audit™ results in the production of 3 reports:
WRx follows the philosophy of, "Staying in the game" with customers. We build detailed implementation plans based on our assessment of your organizations change readiness and current systems. We create a customized roadmap built from lessons learned during implementations in over 150 other facilities. We charge a minimal 1 time fee for implementation and continue to work with a customer for a period of up to 12 months to ensure the success of both firms (although standard implementation time is 90 days).
WRx guarantees that it will identify more than $1,000,000 (one million dollars) in annually achievable reductions or provide the client with a full refund of program fees paid, less travel, lodging, meals and ancillary production costs incurred but not yet reimbursed.
Additional questions may be answered at the Operational Effectiveness Audit FAQ Page.